EMS shipping information

All orders placed before 2.00pm Monday to Friday will be shipped the same day.
Orders placed after 2.00pm will be shipped the next business day.
Orders placed after 2.00pm Friday will be shipped on Monday.
No orders are shipped on Weekends or Bank Holidays.

Christmas & New Year 2018

Last shipping date for Christmas orders - Please place your Christmas orders before 1.30pm on 20/12/2017

Last shipping day before the holidays 22/12/2017 – expect orders to be delivered between Christmas and New Year.

23/12/2017 to 01/01/2018 closed. - Orders can be placed online but might not be shipped until the New Year. The office and phone line will be closed but you can still send us emails.

02/01/2018 Back to normal trading hours.

Shipping UK - Mainland:

All UK orders with a value of £50.00 or more are delivered FREE via 2nd Class post and should arrive in three to five working days.

For small orders under £50.00 we charge a very reasonable flat rate of just £3.95 and ship via 2nd Class post which should arrive in three to five working day.

Premium Shipping Service Options:

If you would like your order delivered quickly via a premium service several options will be available at checkout.

1st Class costs £4.50. Delivery usually takes one to three working days.

Next Day Courier Service costs just £6.00. Your order is tracked and will arrive next Business day.

All UK Mainland orders over £175 are delivered FREE via 24 Hour Courier. (Delivery to remote areas may take longer).

Shipping UK - Offshore:

If your order weighs less than 2Kg it can be sent via Royal Mail. If your order has a value over £50 and weighs less than 2Kg then you still qualify for free shipping. For other shipping options please add your items to the basket and proceed to the checkout where you will be able to enter your post code for further shipping options without registering your details.

Shipping costs - E.U. and Rest Of World

For other shipping options please add your items to the basket and proceed to the checkout where you will be able to enter your country for shipping options and costs without registering your details.

If you can't find your country in the drop-down list please contact us for more information.

Typical Examples:
Belgium up to 20Kg £15
Finland up to 2Kg £15
Australia up to 2Kg £25

Export delivery to another address:
We can only send overseas orders to the billing address.

Out Of Stock Items:
Situations beyond our control may occasionally result in an item(s) being temporarily unavailable.

Items discontinued by manufacturers or that are no longer available that season we endeavour to remove from our website as quickly as possible.

You will be contacted by email or telephone concerning any item(s) we are unable to supply. Out of stock items marked to follow will be sent automatically when they become available. We do NOT make additional charges for this service. In any case, we aim to deliver goods within a maximum time frame of no more than 7 days from receipt of order. If we are unable to do this, you will be contacted to make arrangements for any necessary refund to be issued.